Bundles and blobs

Stijn Debrouwere has an excellently simple way of describing what the news story consists of — and how neither the status quo nor the newer practices emerging are quite what we need:

We bundle information over time: instead of reporting everything as we find it out live, we gather up all kinds of related information and bundle it into a story. Bundles come in different sizes: we can churn out a quick news report in half an hour, or we can save up months of work for an enterprise story. They also come in different colors: most often we bundle topically related information (a story), but sometimes we bundle by type of information (a rumors section) or time (today’s linkblog).

We also bundle — weave — information into narratives. Stories are not concatenated facts, they’re not bullet-point lists. Stories combine related information and glue it together in paragraphs. Let’s call these narratives blobs.

The middle ground, I comment, has to be providing improving the way we contextualize those bundles of facts that are getting smaller and smaller as our news cycles quicken:

Well said, as usual, Stijn.

The fact that unbundling has become sort of a default setting for fast-paced news organizations these days is all the more reason that we should be focusing on a better contextualization. Important news tends to come in storylines — but besides simple tagging (lame), we don’t really organize these episodic events into order. And we certainly don’t indicate to readers which episodes were more important than others. Coupling our quick-hit stories with big-picture analysis on regular basis would be a huge public service.

The programmable self

From a fascinating interview by Alex Howard on the quantified self:

The website Stickk is also worth checking out. It’s a place where you can create contracts for yourself. Essentially, you put some money up and if you do whatever it is you promised yourself, you keep the money. If you don’t, the money goes to charity or it goes to an anti-charity or some other place where you don’t get it. That’s a very clever idea, and I think it needs to be taken much farther. Those kinds of things create a way for us to programmatically create relationships. That’s a really neat concept because if I can program it, then I can overlay it with other programming techniques. We can get to what I call the “Programmable Self,” which is to use software to create motivation.

A librarian for news

Andrew Spittle jotted down this thought-provoking idea: What if news organizations had librarians? What would that look like?

The news librar­ian is one who can help the moti­vated but intim­i­dated cus­tomer find the infor­ma­tion they are look­ing for. More than that, though, they can help train them in the skills to get the most of their news prod­uct. They can teach dif­fer­ent infor­ma­tion gath­er­ing tech­niques and sources avail­able to their cus­tomers.

My thoughts in response:

Intrigu­ing thought.

I’ll dial things back slightly and sug­gest we focus first on orga­niz­ing the news web­site more like a library — but with­out the human librar­ian. When I go to a library, I rarely inter­act with the librar­ian. I use the com­puter ter­mi­nals to find my book or media, and then I go locate the item in the stacks. I can do this by myself because libraries are great at orga­niz­ing their data in an easy-to-use (and stan­dard­ized!) way.

News web­sites and orga­ni­za­tions, of course, gen­er­ally suck at this. We have few sys­tems that help users find infor­ma­tion on a sin­gle (some­times highly spe­cific) topic, and the ones we do have are insuf­fi­cient.

I like your idea, but I think bet­ter ways of clas­si­fy­ing or cat­e­go­riz­ing our data are more cru­cial — Stijn’s ideas are a great jump­ing off point, and I think adding con­text can be wrapped into this dis­cus­sion too.

Maybe we need the librar­ian to show up and lead the charge in infor­ma­tion orga­ni­za­tion. Of course, this issue isn’t any­where near the top of the to-do list at many shops, at that doesn’t help things at all.

Does the news article tell us too much? Or not enough?

Neiman Lab says one of this week’s can’t-miss pieces on the future of news is Jonathan Glick’s “The News Article Is Breaking Up.” In it, Glick says news stories are becoming antiquated as readers get more and more used to consuming news as “nuggets” or tidbits like tweets, status updates, photos, and more:

On smartphones, through which the vast majority of the world’s population will get their news, people love succinct and scannable information. We are gravitating to formats that do not require us to click through and consume paragraphs of prose.

There is no question that these more sleek information formats are useful and well-received. But to suggest that these will replace the standard article is far too aggressive, if for no other reason than that these nuggets rarely contain enough context to be useful on their own, and rarely do they answer more questions than they ask.

Consider a late-night tweet from last April telling you that a government shutdown had been averted. Sure, this news nugget has value: I now know that the government will stay open. But I don’t know why it didn’t shut down, what deals were made, who cut them, what the important political actors have to say, or really anything else. That tweet doesn’t satisfy your information craving. It just whets your appetite and sends you in search of a more information.

It’s no mistake that the news article format has evolved the way it has. First we tell people what’s most important. Then we tell them what is secondarily salient and what else is relevant. We also tell them why it matters.

Of course, this is why tweets contain links and why we have bookmarking tools to highlight pieces we want to read later. But others can lay out how Glick’s idea is misguided. Let’s look at something else – like how it might not even be misguided. Instead, it might just off by an order of magnitude.

Here’s how the news nugget idea holds water: For many complicated topics, the full news article is a nugget – a snapshot, really – of an evolving story or process. Glick talks about how long-form writers will be able to capitalize on making sense of the uber-short tidbits he discusses, but it’s really these article-level snapshots that need making sense of. Certainly this context can come from a long analysis of a certain topic – like how actions in the Middle East are shaping American foreign policy. But we need an even simpler way to do this. A way to paint a better picture of how one snapshot fits into the metaphorical photo album that is a news storyline.

Storyline, perhaps, is the keyword here. In the television industry, producers make sure viewers are caught up on the show’s storylines by starting each episode with a “Previously, on [insert show title here]” montage. Each news article should have the same ability to ask and answer: Are you new here? Are you in over your head? Let us show you – step by step, if you like –  how we got to this point.

We can go even further. If you found a six-month old article via a search engine, we could not only tell you what happened prior to this story’s publication, but also what happened after. We could tell you what started it all – and what the final outcome was, if there is one. We could assign a status and description to a storyline. We could organize them by their major players, and say which storylines fit into or are spin-offs of other ones.

There is a ton more to say on the topic of context, and this idea doesn’t address many, many of the problems we haven’t yet solved. But this kind of easy-to-provide background has the chance to help move us in the right direction, in terms of how well readers consume the information we provide.

By the way, this functionality is basically begging to built a WordPress plugin or other open-source offering. If anyone wants to collaborate, you know where to find me.